IT Services Built for North Texas Business
North Texas Tech Team offers flat-rate managed IT services for small and medium businesses across the DFW Metroplex. Three plan tiers. One local team. No pricing surprises — ever. Browse our full service offering below or start with a free network assessment.
Cybersecurity & IT Support for DFW Businesses
North Texas Tech Team provides managed cybersecurity and IT support services for small and medium businesses across Dallas, Frisco, Plano, McKinney, and the greater DFW Metroplex. Our flat-rate plans cover everything from ransomware protection and security monitoring to unlimited desktop support for Windows and Mac — with a local technician who picks up the phone.
Ransomware Protection
Ransomware attacks on small businesses in North Texas are increasing year over year. Our managed ransomware protection service provides proactive defense, endpoint monitoring, and rapid response to keep your business data out of the hands of bad actors.
- Endpoint detection and response (EDR)
- Real-time threat monitoring and alerting
- Ransomware rollback and file recovery
- Employee security awareness guidance
Security Monitoring
Around-the-clock security monitoring means threats are caught and neutralized before they become emergencies. Our managed security monitoring service watches your network, devices, and user activity 24/7 — so you never have to wonder if something slipped through.
- 24/7 network and device monitoring
- Intrusion detection and alerts
- Suspicious login and access flagging
- Monthly security health reporting
Network Protection
A secure network is the foundation of a secure business. We configure and monitor your firewall, manage access controls, and ensure your office network meets current security best practices — whether you have five workstations or fifty.
- Firewall setup and management
- Network segmentation and access control
- Wireless network security configuration
- Ongoing network health monitoring
Windows & Mac Support
Whether your team runs Windows, Mac, or a mix of both, our managed desktop support keeps every device running at peak performance. Unlimited support calls mean you never have to worry about hourly billing when something goes wrong.
- Unlimited desktop and laptop support
- OS updates, patches, and maintenance
- Software installation and troubleshooting
- Performance optimization and tuning
Remote Assistance
Most IT issues can be resolved remotely within minutes — no waiting for a technician to drive to your office. Our remote support service connects directly to your device to diagnose and fix problems fast, minimizing downtime for your team.
- Same-day remote issue resolution
- Secure remote desktop access
- Software and configuration support
- User account and access management
On-Site Hardware Support
When a problem requires hands-on attention, Kevin and his team come to you. Our on-site support covers hardware diagnostics, repairs, installations, and peripheral setup — with a local response time that national providers simply can't match.
- Hardware diagnosis and repair coordination
- Printer, scanner, and peripheral support
- New device setup and configuration
- On-site emergency response
Backup & Disaster Recovery · Legal Software Support
Protecting business data and keeping legal practice management software running are two of the highest-stakes responsibilities in managed IT. North Texas Tech Team delivers enterprise-grade backup, disaster recovery planning, and specialized support for the legal software platforms that Frisco and DFW law firms depend on every day.
Online Cloud Backup Management
Automated, monitored cloud backup ensures your business data is protected and recoverable — even if your office hardware is damaged, stolen, or destroyed. We verify backups are running and test restores so you never discover a failure when it's too late.
- Automated daily cloud backup scheduling
- Backup monitoring and failure alerts
- Restore testing and verification
- Secure encrypted off-site storage
On-Site Backup Solutions
Cloud-only backup can leave businesses exposed during internet outages or when fast local recovery is needed. Our on-site backup solutions add a local layer of protection — enabling faster restores without depending entirely on internet bandwidth or cloud availability.
- Local backup appliance setup and management
- Hybrid cloud and on-site backup strategy
- Fast local restore for critical systems
- Scheduled backup health reporting
Disaster Recovery Planning
A backup without a recovery plan is just half the solution. We build tested disaster recovery plans for North Texas businesses so that when something goes wrong — ransomware, hardware failure, natural disaster — your team knows exactly how to get back online fast.
- Business continuity and recovery planning
- Recovery time objective (RTO) planning
- Documented recovery runbooks
- Annual disaster recovery testing
Clio Manage Support
Clio is one of the most widely adopted legal practice management platforms in the country — and one of the most important tools in a modern law firm's technology stack. Our managed IT support for Clio covers setup, integration, troubleshooting, and day-to-day technical assistance for North Texas law firms.
- Clio Manage and Clio Grow setup & configuration
- Integration with Microsoft 365 and email
- User access and permissions management
- Ongoing troubleshooting and support
MyCase Support
MyCase is a cloud-based legal practice management platform built for small to mid-size law firms. We provide technical support for MyCase-dependent firms in the DFW area — from initial setup and data migration to staff training support and ongoing troubleshooting.
- MyCase setup, configuration, and onboarding
- Client portal and billing workflow support
- Data migration and import assistance
- Staff access and permissions management
Practice Panther Support
Practice Panther is a legal practice management solution known for its automation and billing features. Our IT support team helps North Texas law firms get the most out of Practice Panther — from technical configuration to integration with your existing tools and infrastructure.
- Practice Panther setup and configuration
- Workflow automation support
- Integration with payment and accounting tools
- Ongoing technical support for staff
Network Infrastructure & Business Communications
From domain networks and Active Directory to VoIP phone systems and Microsoft 365 — North Texas Tech Team manages the infrastructure that keeps your business connected and communicating. Our enterprise and on-site managed service plans cover the full stack of network administration and business communications for SMBs across the DFW Metroplex.
Remote Network Support
Keeping your office network stable and secure is a full-time job — which is exactly why it's part of every managed service plan. Our remote network monitoring and support covers connectivity issues, performance problems, and security vulnerabilities before they affect your business.
- Remote network monitoring and management
- Connectivity troubleshooting and repair
- Router and switch configuration support
- Network performance optimization
Domain Network & Active Directory
For businesses that need centralized user management and security policy control, domain network administration and Active Directory are essential. We handle the full setup, configuration, and ongoing management of domain environments for North Texas businesses scaling their infrastructure.
- Windows Server domain setup and management
- Active Directory user and group administration
- Group policy configuration and enforcement
- Domain security and access control
VPN Setup & Support
Remote work requires secure remote access. Our managed VPN services ensure your team can connect to business resources from anywhere without exposing your network to risk — properly configured, monitored, and maintained as part of your enterprise plan.
- Business VPN setup and configuration
- Remote access policy management
- Multi-user VPN account administration
- VPN performance monitoring and support
Virtual Machine Support
Virtual machine environments add flexibility and redundancy to your infrastructure — but they require careful management. We provide setup, configuration, and ongoing support for VM environments used by North Texas businesses running virtualized servers and workstations.
- VM environment setup and configuration
- Hypervisor management (VMware, Hyper-V)
- Snapshot and recovery management
- VM performance monitoring and tuning
Asset Management
Knowing what hardware and software your business owns — and its current status — is fundamental to good IT management. Our asset management service maintains a complete inventory of your IT environment, tracks warranty and license status, and informs smart purchasing decisions.
- Hardware inventory tracking and reporting
- Software license management
- Warranty and end-of-life tracking
- IT asset lifecycle planning
POS System Support
Point of sale systems are business-critical — when they go down, revenue stops. We provide managed support for POS hardware and software for North Texas retailers and franchise locations, keeping your checkout systems running reliably and securely.
- POS hardware setup and configuration
- POS software troubleshooting and updates
- Payment terminal connectivity support
- POS network security and isolation
VoIP Phone System Support
VoIP business phone systems require proper network configuration and ongoing management to perform reliably. North Texas Tech Team supports VoIP setup, troubleshooting, and management for small and medium businesses — keeping your phones online and call quality high.
- VoIP system setup and configuration
- Call quality troubleshooting and optimization
- Extension and user management
- VoIP network QoS configuration
Email & Microsoft 365
Business email is mission-critical — and Microsoft 365 is the productivity backbone for most North Texas SMBs. We handle Microsoft 365 licensing, setup, configuration, and ongoing support, including email deliverability, spam filtering, shared mailboxes, and Teams administration.
- Microsoft 365 setup, licensing, and administration
- Business email configuration and troubleshooting
- Spam filtering and email security
- Teams, SharePoint, and OneDrive support
Password Management
Weak or reused passwords are one of the most common entry points for business data breaches. Our managed password management service helps North Texas businesses implement secure credential practices — reducing risk without adding friction for your team.
- Business password manager setup and rollout
- Password policy configuration and enforcement
- Multi-factor authentication (MFA) setup
- Account recovery and access management
Start with a free network assessment — Kevin will audit your current IT environment and recommend only what makes sense for your business size and budget.